Information We Collect
We only collect information that helps us respond to you, improve our website, and keep you informed about PEER Pallets. Specifically, we may collect:
• Information you give us voluntarily — such as your name, email address, company name, phone number, and any message you send us through our contact form, email, or when you request a demo, quote, or partnership meeting.
• Subscription information — if you sign up to receive updates, newsletters, or product announcements, we collect your name, email, and any preferences you share with us.
• Automatically collected information — when you visit our website, we may automatically receive technical information such as your IP address, browser type, device type, pages visited, referring website, and time spent on each page. This is described in more detail in our Cookies Policy.
How We Use Your Information
We use the information we collect to:
• Respond to your questions, demo requests, and partnership inquiries.
• Send you information about PEER Pallets products, pilots, and company news that you have asked to receive.
• Understand how our website is used so we can improve it.
• Protect the security and integrity of our website and systems.
• Meet our legal, regulatory, and accounting obligations.
How We Share Your Information
We do not sell your personal information. We only share it in the limited situations below:
• Service providers: we work with trusted vendors who help us run our website, send email, host our data, process forms, and analyze website usage. These providers only receive the information they need to do their job and are required to protect it.
• Legal and safety: we may share information if required by law, court order, or to protect the rights, property, or safety of PEER Pallets, our customers, or the public.
• Business transactions: if PEER Pallets is involved in a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction. We will take reasonable steps to ensure it continues to be protected.
International Transfers
Some of our service providers may be located outside of Canada, including in the United States. When your information is stored or processed outside Canada, it is subject to the laws of that country and may be accessed by courts, law enforcement, or regulatory authorities there. We take reasonable steps to make sure any service provider we use handles your information in a way consistent with this Privacy Policy.
How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, and unauthorized access. No method of transmission over the internet is perfectly secure, but we work to keep your information safe and we only keep it as long as we need it for the purposes described above.
Your Choices & Rights
You have the right to:
• Ask what personal information we hold about you.
• Ask us to correct information that is inaccurate or out of date.
• Withdraw your consent at any time, subject to legal or contractual limits. For example, you can unsubscribe from our emails by clicking the unsubscribe link at the bottom of any message, or by contacting us directly.
• Ask us to delete your personal information, where we are not legally required to keep it.
To make any of these requests, contact us using the details at the bottom of this policy. We will respond within a reasonable time.
Children
Our website is intended for a business audience. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes To This Policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of the page. If the changes are significant, we will take reasonable steps to let you know.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
PEER Pallets Inc.
Email: peerpallets@protonmail.com
